Purchase PrePaid Block Hours

Support and Remote Assistance

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If you require any form of assistance from CSG engineers for our software products or just general I.T. related issues then there are three options available:

  1. Purchase a block of prepaid hours using the options below (fastest way to get support now)
  2. Request a service agreement for higher level and more detailed support (guaranteed response times in accordance with SLA’s).
  3. Request a quote and supply a purchase order. This method however may take a few days to process. Email support@computer-services.com.au or phone +61 7 5515 7173
  4. Once you have purchased one of the three options then please visit our support page for your options in logging a support request.


    You can use your prepaid hours for any I.T. related issues that include (but not limited to):

  • Server Systems
  • Network (routers, switches, firewalls, wireless etc..)
  • Desktop/Laptop Computers
  • Mobile Devices (phones, tablets etc…)
  • Software

All support purchased online below is for remote assistance only. If you require onsite support please contact support@computer-services.com.au.

Purchase Support Hours Securely Online

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You can choose from three blocks of hours that suits your needs. The rate per hour decreases depending on the block type you select. If you are a home user please select the home single hour product.

 

 

Product:

Home Block

1 Block Hour

Price/Unit

$ 144.00

Product:

Sml Hours Block

5 Block Hours

Price/Unit

$ 665.00

Product:

  Med Hours Block

10 Block Hours

Price/Unit

$ 1200.00

Product:

Lge Hours Block

20 Block Hours

Price/Unit

$ 2200.00