Gold Coast Primary Health Network
ICT managed services partner for more than a decade
The organisation
Gold Coast Primary Health Network (GCPHN) commissions and coordinates primary health services across the Gold Coast, working with general practices, allied health and community organisations. Computer Services Group was GCPHN's ICT managed services provider and technology partner for more than a decade.
Scaling with growth
During the partnership GCPHN grew from around seven staff to a workforce of more than seventy. CSG scaled infrastructure, security controls and support alongside that growth so the technology environment kept pace with increasingly complex operational and governance requirements.
CSG has successfully scaled its services and capabilities alongside our growth, ensuring our technology environment, infrastructure, security controls, and support services evolved to meet increasingly complex operational and governance requirements.
Cyber security and certification
CSG supported GCPHN's path to Essential Eight Maturity Level 1 and ISO 27001 certification, providing the expertise, guidance and ongoing support needed to strengthen its security posture and meet the governance expectations of a government-funded health organisation.
CSG has played a critical role in enabling our digital maturity and strengthening our cyber security posture. Their expertise, guidance, and ongoing support contributed significantly to GCPHN achieving Essential Eight Maturity Level 1 and ISO 27001 certification.
Continuity through disruption
Across multiple local disasters, business continuity events and infrastructure outages, CSG maintained service continuity so GCPHN could keep delivering critical services to its stakeholders and community.
Throughout multiple local disasters, business continuity events, infrastructure outages, and other operational challenges, their team has consistently provided responsive, professional, and effective support.
A trusted advisor
They have provided far more than traditional ICT managed services, acting as a trusted advisor that understands our business, supports our strategic objectives, and proactively contributes to our organisational success.
GCPHN has no hesitation in recommending Computer Services Group to organisations seeking a capable and reliable ICT managed services partner.
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Independent ISO Registry Confirmation via CertIndex
