Tweed Coast to Byron Bay

IT Support for Tweed Heads and Northern NSW

Managed IT, cybersecurity and Microsoft 365 for businesses from Tweed Heads to Byron Bay. ISO 27001 certified, Gold Coast based since 1999, and onsite when you need us.

Book a Free IT Review(07) 5551 2333

Why Tweed and Northern Rivers businesses choose us

We already look after several medical centres, accounting firms and legal practices in Tweed Heads. Break-fix IT means someone comes out after something breaks. We look after your IT before it breaks, with a team that knows your systems and is close enough to be onsite.

Close enough to be there
Tweed Heads is roughly 30 to 40 minutes from our Gold Coast base, so onsite visits are practical, not a special trip.
We work on your clock
From October to April the Tweed is an hour ahead of Queensland. We plan support, maintenance and changes around NSW time.
NSW health privacy
NSW health providers answer to the Health Records and Information Privacy Act 2002 (NSW) as well as the federal Privacy Act. We support clinics with both.
Both sides of the border
Many businesses here have staff, sites or clients in Queensland and NSW. One provider looks after all of it.

What we look after

The same services our Gold Coast clients rely on, for businesses from brand new startups to teams of around 150 staff.

Where we work in Northern NSW

Onsite and remote support across the Tweed Coast and up to Byron Bay, including:

  • Tweed Heads
  • Tweed Heads South
  • Banora Point
  • Terranora
  • Kingscliff
  • Cabarita Beach
  • Pottsville
  • Murwillumbah
  • Ocean Shores
  • Brunswick Heads
  • Mullumbimby
  • Byron Bay

Most issues are fixed remotely for speed. When something needs hands on work, a technician comes to you.

Talk to a local team

Tell us about your business and we'll show you where your IT and security stand, at no cost.

Contact Us(07) 5551 2333

Frequently asked questions

Do you provide onsite IT support in Tweed Heads?
Yes. We already support medical centres, accountants and legal practices in Tweed Heads. Our Gold Coast based team provides onsite support across Tweed Heads, the Tweed Coast and Murwillumbah, and up to Byron Bay. Most issues are resolved remotely for speed, with a technician onsite when hands on work is needed.
What are your support hours in NSW time?
Our help desk runs Monday to Friday, 8:30am to 5:00pm Queensland time. During NSW daylight saving, from October to April, that is 9:30am to 6:00pm in Tweed Heads. Monitoring and threat detection run 24/7.
Can you help our clinic with NSW health privacy requirements?
Yes. Private health providers in NSW must meet the Health Records and Information Privacy Act 2002 (NSW) as well as the federal Privacy Act. We put the technical controls in place, such as access control, encryption, backups and audit logging, and work alongside your practice manager on the policies.
We have offices in both Queensland and NSW. Can you support both?
Yes. We support businesses with staff and sites on both sides of the border under one agreement, so you have one help desk, one set of security standards and one provider who knows your whole environment.